Mashroo3k Economic Consulting Company presents an online restaurant reservation application project.
The restaurant reservation application helps users access restaurant services, and avoid a long waiting list, through electronic notifications that reach the user when his order is ready for pickup.
The online restaurant reservation application has an electronic queuing system, which helps users register their names and receive electronic notifications when their orders are ready for delivery.
The restaurant reservation app from Mashroo3k offers a service that allows users to search for restaurants within a specified area, make reservations, and receive email notifications about the latest offers and services from nearby restaurants.
The app provides restaurant managers and service providers with comprehensive reservation management and subscription registration capabilities to replace existing paper reservation systems.
The importance of the restaurant reservation app lies in its ability to digitize all hosting operations within the restaurant or establishment. The app handles reservation management, table management, guest recognition, and email marketing. Reservations are free for end users; however, the app charges a fixed fee to restaurants and event providers for using the system.
Compatible with all Android and iOS devices.
Control panel available in both Arabic and English.
User interfaces are designed to be intuitive and user-friendly.
Easy to add or block new clients using their phone number.
Option to receive service fees either in cash or through electronic payment (MasterCard or Visa).
Ability to receive complaints and respond to customer messages.
Announce new services instantly by sending bulk notifications to customers.
Access to customer ratings for each service and the employee who performed it.
Ability to chat with customers via text.
Protection against sabotage or hacking, as it is equipped with the strongest security and protection systems.
24/7 technical support service available.
Executive summary
Study project services/products
Market Size Analysis
Risk Assessment
Technical study
Financial study
Organizational and administrative study
A Look at E-Commerce Statistics in the GCC Countries:
In 2015, e-commerce contributed approximately 0.4% of the total GDP of the Gulf Cooperation Council (GCC) countries, amounting to $5.3 billion.
By 2020, with the economic shifts brought about by the COVID-19 pandemic, the e-commerce market in the GCC had become one of the fastest-growing markets globally, with a growth rate exceeding 35%. The market size was estimated at around $24 billion, surpassing earlier projections of $21.6 billion.
Here is a detailed look at the size of the e-commerce market in the GCC over the past five years:
Global reports predict that e-commerce in the GCC will grow at an accelerated rate between 2020 and 2022 by 20%, and by 14% through 2025. Without the impact of COVID-19, the expected growth would have been 14% and 10%, respectively.
The average percentage of households purchasing goods online rose from 2% to over 8%. In comparison, this rate ranges between 16% and 25% in developed countries like the United States, South Korea, and Germany. However, projections suggest that GCC countries will soon reach similar global levels.
Visits to popular shopping websites increased by 50% in 2020 compared to 2015, with the number of users rising from 3 million to 21 million.
The number of e-commerce platforms and applications has tripled compared to 2015.
The time users spend on websites such as Amazon, Namshi, and Noon has increased, with average daily browsing times ranging from 9 to 12 minutes and users viewing between 7 to 8 pages.
Food and grocery delivery services are among the fastest-growing sectors in e-commerce, with a growth rate of 20% and a current market size of $3 billion in the GCC.
Fashion and beauty activities represent a significant investment opportunity in this sector, with an 18% growth rate and a current market size exceeding $5 billion in the region.
A Detailed Outlook on E-Commerce Growth Forecasts in the GCC for the Next Five Years:
60% of millennials shop online.
By 2025, the GCC e-commerce market is expected to reach $50 billion.
Millennials make up more than 45% of the population in GCC countries, making the region a highly promising market for e-commerce.
